Global retail runs on efficiency, and legacy technology is one of the biggest roadblocks to retail growth. Legacy integrations create data silos, inflate costs, and limit visibility just when companies need it most. Modern retailers need flexible platforms that scale as fast as they do.
This Global Enterprise Footwear Brand is one of the world’s largest family footwear retailers, and their legacy integration solution left their global operations fragmented, unreliable, and dependent on resource-intensive manual reconciliation. With data misaligned across continents and priorities bottlenecked by outdated systems, they faced a critical challenge: risk slowing growth or modernize while also unlocking fast time to value as they upgraded key platforms.
They chose a modernized solution: replacing legacy middleware with Ekyam’s AI-native integration and data platform to unify SAP B1 with Retail Pro as well as optimize and streamline global data flows to their new demand planning platform, Retail Cloud Planning (RCP), delivering real-time visibility across 23 countries and moving 3x faster than their prior partner.
The Challenge: Legacy Middleware, Fragmented Data
As they upgraded operations across 23 countries, they encountered technology barriers and a tight timeline that slowed efficiency and created risks for their current operations and future growth.
Legacy Integrations: Their existing middleware between SAP B1 and Retail Pro was unreliable, error-prone, and lacked monitoring tools. Additionally, transforming data into optimized formats for third-party planning systems like RCP required manual processes and custom data preprocessing.
Data Fragmentation: Product, prepack, and sales data were inconsistent across regions, leading to misalignments across platforms and geographies.
Manual Reconciliation: Excessive time was spent processing transactions, correcting errors, and tracking acknowledgments.
Scalability Risks: With plans to expand into additional geographies, integration bottlenecks, and the lack of monitoring tools threatened operational growth.
They needed a solution that could replace their middleware, unify workflows across countries, and provide the observability and automation required to scale global retail operations. Their timeline was incredibly short and they needed a partner who could deliver according to their roadmap and deadlines.
The Solution: Ekyam’s AI-Native Retail Platform at Scale
They weren’t willing to continue relying on outdated middleware or accept fragmented data flows slowing down their global operations. Instead, they chose Ekyam’s modern, AI-native integration and data orchestration platform to replace their legacy middleware.
Leveraging Ekyam’s proprietary chronicle model and Universal Connectors, has unified their SAP B1 and Retail Pro operations across 23 countries and enacted intelligent data preparation for third-party platforms like RCP enabling real-time visibility into their financial and inventory data.
Ekyam Provides
SAP and Retail Pro Integration: Ekyam replaced legacy middleware with seamless, bi-directional synchronization between their ERP (SAP B1) and POS (Retail Pro), while simultaneously delivering clean, structured data flows to third-party platforms.
Multi-Object Data Flows: Product masters, ASNs, exchange rates, vouchers, returns, expenses, sales, and inventory snapshots are all synchronized through Ekyam, ensuring consistency across 23 countries and removing manual handoffs.
RCP Data Feeds for Demand Planning: Structured and secure AWS S3 pipelines deliver product, prepack, and sales data directly formatted to RCP demand planning standards, giving teams accurate, timely data for smarter decisions.
Observability + Data Integrity: A centralized dashboard provides real-time visibility into every workflow, with built-in error handling and audit trails. They can now track data health globally and resolve issues before they become bottlenecks.
Global Deployment: Ekyam’s platform helped deploy them across 23 countries, with localized compliance and configuration support to ensure a smooth rollout at scale.
Key Results
- 23 countries connected via Ekyams AI-native SAP, Retail Pro, and RCP integrations.
- 10+ critical workflows automated, including sales, returns, vouchers, and expenses.
- Hundreds of hours saved monthly through reduced manual reconciliation.
- Legacy middleware retired, replaced with modern, reliable, and observable Ekyam integrations.
- Real-time data visibility + integrity across financial and inventory operations.
Why A Global Enterprise Footwear Brand Chose Ekyam
Modernizing Global Retail At Scale
A Global Enterprise Footwear Brand needed more than a replacement for outdated middleware; they needed an integration and data foundation that could move at the speed of their business and provide outsized value. Ekyam delivered a retail-specific, AI-native platform built to unify their ERP, POS, and demand planning workflows across 23 countries.
Within 10 Weeks, they had retired their legacy middleware, automated critical data flows, and gained end-to-end visibility into their financial and inventory operations. By combining execution speed with global scale, Ekyam provided a modern platform that their business required.
Brand Growth with Ekyam:
- Scale Globally: Extend integrations to new geographies and business modules.
- Lower Costs: Reduce operational expenses through automation and error elimination.
- Make Data-Driven Decisions: Leverage real-time visibility for financial and inventory insights.
- Enable AI-Powered Retail: Deploy predictive alerts, anomaly detection, and automated vendor collaboration.
- Friction-Free Innovation: Easily upgrade to SAP S/4HANA and onboard new tools like O9 through plug-and-play capabilities.
Ekyam modernized their retail tech stack, with their legacy middleware retired, 23 countries unified under one platform, and hundreds of hours saved every month through automated workflows and reconciliation. More importantly, they have built a reliable global platform designed to support continued expansion. With Ekyam, the company is equipped to extend integrations into new regions, unlock cost savings through automation, and take advantage of AI-driven insights for smarter, faster decision-making.
Replacing legacy systems with Ekyam hasn’t just fixed their integration problems; they moved forward with a future-ready tech stack that can scale with the demands of a global retailer.
Ready to unify your retail tech stack and leverage a global retail platform? Schedule a demo with Ekyam today.
